S8-Writing Corrective Action Reports

#all #documentation #standard

1 Purpose

Corrective Action Report (CAR) process helps team members trace, record, and correct flaws in designs, processes, or production, that have significant and unexpected impact on safety, operations, or competitiveness.

2 Scope

All team members

3 Initiating a CAR

Incidents that require the team to initiate the CAR process include:

  1. Injury to a member of the team while acting on its behalf.
  2. Injury to persons outside of the team resulting from actions of a member of the team, who is acting on its behalf.
  3. Injury to any person caused by the teams equipment or at its facilities.
  4. Unexpected failure of a robot in an official FRC playoff match.
  5. Unexpected failure of equipment or tooling that delays the manufacturing or critical modification of an FRC robot.

In cases one through three: a team member shall initiate the CAR within twenty-four (24) hours of the incident.

In cases four or five: a team member shall initiate the CAR whenever it is most convenient, but must be before the issue can re-occur unexpectedly.

4 CAR process

A CAR can have one of two statuses:

The steps of a CAR process are as follows:

  1. Create a working document to track the CAR process.
  2. Work with all involved parties to thoroughly document the incident.
  3. Investigate the collected information and attempt to trace the root cause of the incident.
  4. Create a list of tasks to complete to eliminate the root cause.
  5. Document progress toward completing action items.
  6. Close when all tasks are complete.

4.1 CAR projects

It is appropriate for team members to initiate a Project as needed to organize tasks. In that case: authors shall create a link in the project document to the CAR document